Support & Onboarding
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Seamless Onboarding
Getting started with OrthoBridge is simple and efficient. Our onboarding team ensures a smooth transition with step-by-step guidance:
- Account Setup – We help configure your practice settings and user roles.
- Data Migration – Secure transfer of existing patient and financial data.
- System Configuration – Customization to match your workflows and preferences.
- Go Live Support – Dedicated specialists assist during your first operational days.
We make sure your team feels confident and ready from day one.
Training & Resources
Choose from multiple training formats designed to fit your schedule and learning style:
- Live Online Sessions: Interactive sessions with our experts.
- Pre-Recorded Tutorials: Access anytime for self-paced learning.
- Documentation & Guides: Detailed manuals for every feature.
All team members can access our Knowledge Base anytime to refresh their skills or find quick answers.
Service Level & Reliability
We’re committed to keeping your operations running smoothly.
Our Service Level Agreement (SLA) guarantees:
- 99.9% system uptime
- Prompt response to support tickets
- Regular software updates and data backups
You can trust OrthoBridge for reliable, secure, and uninterrupted performance.
24/7 Helpdesk Support
Our customer support team is always available—day or night.
Whether it’s a quick query or a technical concern, you can reach us through:
Let’s Talk
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